Blog Archives

Compusurf Technical support

This article is to explain how our technical support system is organised and how to use the various options for getting help 24/7

When an enquiry or incident is raised by one of the available methods, a case file is created, this file is called a “Ticket” every ticket has a unique ticket number,

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Pirate IPTV

The Compusurf policy regarding customers who are using Pirate IPTV systems

updated 5.012.2021

Definition of Pirate IPTV

For the purposes of this document, the definition of “Pirate IPTV systems” is, any TV service or app, on any device, like a smart phone , an Android TV Box or other media device,

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How does Compusurf TV work

Compusurf TV is a private communal sat system, it is not IPTV or a re broadcasting system. We connect your receiver to one of our sat dishes that picks up the signals, this is then connected directly into our data network using satip technology, the only difference to a normal sat system is the co-ax cable is replaced with our data network and limited to a private network,

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Pirate IPTV app Mobdro taken down

One of the best-known applications for watching TV on an Android mobile has closed its development: Mobdro disappears from the web, leaving number 2.2.8 as the latest version of the app. This app no ​​longer works because any access to the streams has been removed: On Mobdro there are legal proceedings for infringement of protected content.

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Trust your ISP professionals

Trust your ISP professionals

Speed test with nperf? I was told to use Ookla by my TV guy.

There are many speed testing apps and websites like Ookla,, speakeasy, Fast etc, different apps are suited to different end user scenarios, You should ask your internet provider which testing app is recommended by them.

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Passwords the ultimate guide

Passwords do and don’ts

Now we are forced to use online services more than ever, security is a big concern. The number one way in which peoples online shopping banking and social accounts get compromised is poor password management. This guide is written by our own IT professionals in an effort to help you beef up your online security.

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Alexa in a firestick

Alexa in a firestick is actually very useful

If you bought one of our firestick packages like Compusurf Smart then you already have Alexa at your beck and call as she comes preloaded. Other than mundane things like “what’s the weather tomorrow” and what’s the time in new york she has the power to do so much more.

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Go legal, stay safe

DAZN, the legal sports streaming service, allows two people to share one account, effectively if you share the bill with another its only 5 euros a month, add a Netflix account that can be shared with up to 5 people, and of course our own free to air tv service that cost nothing,

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F1 Coming to DAZN

Formula 1 has announced the formation of a new deal between Movistar+ and DAZN, which will see the sport broadcast on the DAZN F1 channel in Spain on a three-year-deal.

From March 1, customers of Movistar+ and DAZN will have access to the DAZN F1 channel, after the streaming service acquired rights to broadcast F1.

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Wireless internet is here to stay

2021 is a game changing year for WISPS

With advances in wireless technology and changes to  EU regulators rules due to follow in the summer of 2021,  the wireless world is about to make some massive leaps to prepare for things to come and secure wireless internet providers (WISPS) future in the industry.

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New ‘Private Address’ iPhone feature could severely impact the Wi-Fi industry, expert says

iOS 14 ‘Use Private Address’ Wi-Fi settings. Graphic courtesy Apple.

By Claus Hetting, Wi-Fi NOW CEO & Chairman

Later this year – probably some time in September – Apple will release iOS14 and included will be a new ‘Use Private [Wi-Fi] Address’ feature. The new functionality could have serious implications for parts of the Wi-Fi industry,

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Premier League steps up war on piracy to protect TV deals

Murad Ahmed, Sports Editor Finacial times

The Premier League has obtained “enhanced” powers to shut down pirate streaming services as the world’s most valuable football competition tackles a growing threat to its UK broadcasting deals worth £5bn.

English football’s top division told the Financial Times it had secured new High Court Orders,

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We are coping better than expected

A day in the life of the Compusurf Network

A lot of ISP’s around the world are saying they are struggling to keep up with demand as people use the Internet more and more during the lock down, this is not the case here, yes there has been a small increase in demand at peak times but no more than about 10 % and not consistently every day,

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Debunking the 5G conspiracy theory

5G is not spreading the virus

First of all what is 5G, 5G is the fifth generation of mobile phone technology, the main differences are the frequencies that will be used and the increased potential bandwidth.

The difference between 5G and previous generations of mobile services (4G, 3G) is that the latter use lower radio frequencies (in the 6 gigahertz range),

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Together even though we are apart

Keeping you connected

Compusurf are working hard every day behind the scenes to keep us all connected in these troublesome and sometimes lonely times. Our government here in Spain recognizes that the internet is an essential service in people lives at this time and have put certain measures in place to ensure Spain’s data networks remain fully functioning as it is the life blood of the country right now.

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