The Compusurf Hotspot system
The Compusurf Hotspot system is a prepaid fixed internet service, Before you can access the Internet you must pre pay for however much time you require, this can be done in the office or online at http://shop.compusurf.es . If you need service but forgot to prepay, or your credit has run out you can send an sms to 634 014 738 for an emergency top up, this will give you 3 days to make payment.
Time can be prepaid any amount of time prior to activation, the prepaid time does not start ticking down until the service is physically activated at the property. There is no time limit before prepaid credit must be activated, you can keep it in the pot as long as you want. Please note, once time has been started by logging in, it can not be paused, and saved for use at another time.
How to use the hotspot system
Connect to the wifi router
If you are using a wireless device, you must first connect to the wifi router installed in the property. On the router will be a sticker with its wireless network name (SSID) and the wireless password. your device will often pick up other wireless networks that are in the area, take care to make sure the name of the network you are going to connect to is the one marked on your router, it should be the strongest signal. Connect your device and enter the password when asked.
Activate the hotspot (auto pop up method)
As soon as you connect to your wifi most devices will show a pop up asking you to “sign in to Wi-Fi network”, tap or click on the pop up, this will open a login page, enter the Hotspot user name and password you were given and tap or click on sign in, another page will then appear to confirm you are now online. If you made a mistake with the credentials an error warning will show at the top of the screen, try again. If you have lost the details send an sms text to 634 014 738
Activate the hotspot (QR Code method)
If no pop up appears on your screen when you connect to the wifi router and you are using a mobile phone, you can scan the Hotpost activation QR Code, this will open a browser and force the login screen to open on your phone. The QR Code is found on the sticker on the router and also available for download here
Activate the hotspot (manual method)
If no pop up appears on your device, or you are using a hard wired device like a PC, open your web browser, ignore any message about having no internet connection, and type in the navigation bar the following url without the quotes “http://login.mycompusurf.com” this will bring up the login page, enter the Hotspot user name and password you were given and tap or click on sign in, another page will then appear to confirm you are now online.