Currently we can only receive texts. We cannot reply. Please email if you need a reply support@compusurf.es
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Blog Archives
All systems ok
All systems go. Any problems report in the usual manner. The problem was a blown power supply in the port mast bunker
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Partial network failure
Parts of pro mazarron , bolnuevo, Isla plana. MCC leiva and rusticana have no service due to power issues after storm.. repair teams will be dispatched in the morning
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Effective Ways to Report Incidents to Compusurf
There are no faults to report on our system at this time. Please report and incidence you may have using the usual method of an sms in the first instace if urgent, or email support@compusurf.es if not so urgent.
SMS messages are always answered within the hour. If you have had no reply within the hour then we never got the text message,
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Short Outages
Short outages today not sure what the problem is yet. Have raised ticket with backhaul provider
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MCC /Rusticana maintenance complete
Tues 14.00
All repairs completed. If you are on MCC or Rusticana and still have a problem please text or email in to support in the normal way
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MCC rusticana maintenance in progress
22.09 26.3.26
Clients in MCC and rusticana are affected by
maintenance . ETA completion 3pm
Delayed
New completion Tues 17th mar 1pm
15.45 16.3.27 back on however not fully repaired. Maintenance will resume tomorrow morning 17.3.26
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All systems good
10.50am all systems now up.
If your Still having problems please email support@compusurf.es during office hours or SMS text to 634 014 738 out of hours
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All systems go
21.13
All systems running normally . Any problems please send SMS to 634014738 or email support@compusurf.es
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