Doing some essential maintenance on our port network customer may experience a short outage or two.
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Monthly Archives: April 2026
Smart DNS errors BBC .itvx
Some customers are seeing a VPN error when trying to access ITVX . This is a known fault that is being worked on .
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SMS texting service fault
Currently we can only receive texts. We cannot reply. Please email if you need a reply support@compusurf.es
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All systems ok
All systems go. Any problems report in the usual manner. The problem was a blown power supply in the port mast bunker
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Partial network failure
Parts of pro mazarron , bolnuevo, Isla plana. MCC leiva and rusticana have no service due to power issues after storm.. repair teams will be dispatched in the morning
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Effective Ways to Report Incidents to Compusurf
There are no faults to report on our system at this time. Please report and incidence you may have using the usual method of an sms in the first instace if urgent, or email support@compusurf.es if not so urgent.
SMS messages are always answered within the hour. If you have had no reply within the hour then we never got the text message,
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Short Outages
Short outages today not sure what the problem is yet. Have raised ticket with backhaul provider
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