There are no faults to report on our system at this time. Please report and incidence you may have using the usual method of an sms in the first instace if urgent, or email support@compusurf.es if not so urgent.
SMS messages are always answered within the hour. If you have had no reply within the hour then we never got the text message, does happen with some foreign networks, in this case reach out with email to support@compusurf.es . emails are normally answered within a couple of hours, in practice often much sooner.