Doing some essential maintenance on our port network customer may experience a short outage or two.
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Blog Archives
Effective Ways to Report Incidents to Compusurf
There are no faults to report on our system at this time. Please report and incidence you may have using the usual method of an sms in the first instace if urgent, or email support@compusurf.es if not so urgent.
SMS messages are always answered within the hour. If you have had no reply within the hour then we never got the text message,
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Compusurf Support / Threads
Compusurf now shares any news, service updates and blog posts to Threads
I’m on Threads as @compusurfsupport. Install the app to follow my threads and replies. https://www.threads.com/@compusurfsupport?invite=0
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Compusurf Support / Telegram
Compusurf now has a Telegram channel https://t.me/compusurfsupport
Please do not use this to request support it’s purely informational. Any notices, service updates and posts in our Blog will appear here.
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Amazon IPTV app takedown
Popular movie app Film+ is in the process of being blocked on Amazon fire sticks. Users have started to see the uninstall warning on their TV screens. In a few days the app will cease to function. This is part of the Amazon campaign to stamp out piracy.
Amazon have been given a list of apps that are known to facilitate copyright piracy.
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Experimental channels
Some viewers may see some channels marked experimental at the bottom of the channel list. It is not recommended to use these as they will buffer and glitch out. These are channels we use for testing and transcoding.
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CompusurfTV
10.00am Compusurf TV
Channel 5 is currently not available. This is due to a frequency change on the SKY sat system. We will retune our servers in the next 24hrs
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