More often than not, if your service is not working, its something simple and you can easily fix quickly yourself. Check our new help page
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Charity
Charity
As you probably realize from postings in social media, Compusurf regularly gives money, services and our time to deserving charitable causes. You may be wondering how we decide who we donate to. As a local family business, our charity policy is tailored in a local family way.
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Compusurf tel number
Lobster, O2 and EE mobiles are not able to call our landline. Callers hear a message saying the number is invalid. We have reported the fault to Lobster tech support and they are investigating. All Spanish networks and landlines are teaching us without problem
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Port bolnuevo Isla maintenance
Doing some essential maintenance on our port network customer may experience a short outage or two.
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Smart DNS errors BBC .itvx
Some customers are seeing a VPN error when trying to access ITVX . This is a known fault that is being worked on .
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SMS texting service fault
Currently we can only receive texts. We cannot reply. Please email if you need a reply support@compusurf.es
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All systems ok
All systems go. Any problems report in the usual manner. The problem was a blown power supply in the port mast bunker
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Partial network failure
Parts of pro mazarron , bolnuevo, Isla plana. MCC leiva and rusticana have no service due to power issues after storm.. repair teams will be dispatched in the morning
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Effective Ways to Report Incidents to Compusurf
There are no faults to report on our system at this time. Please report and incidence you may have using the usual method of an sms in the first instace if urgent, or email support@compusurf.es if not so urgent.
SMS messages are always answered within the hour. If you have had no reply within the hour then we never got the text message,
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Short Outages
Short outages today not sure what the problem is yet. Have raised ticket with backhaul provider
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Legal Risks of Pirate IPTV in Spain: What You Need to Know
Yes, as in most European countries, watching illegal IPTV in Spain is an offence, If you are caught the consequencies vary but are generally not severe for first time offenders, at most a fine, often just a letter demanding you stop watching.
Likely penalties in Spain — by scale and role:
- Individual consumers (occasional/downloader/viewer)
- Typical outcome: civil demand letters/settlements from rights‑holders;
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Rising Threat: IPTV Apps as Lures for Android Malware Attacks
A new Android banking malware, which researchers named Massiv, is posing as an IPTV app to steal digital identities and access online banking accounts.
The malware relies on screen overlays and keylogging to obtain sensitive data and can take remote control of a compromised device.
In a campaign observed by researchers at fraud detection and mobile threat intelligence company ThreatFabric, Massiv targeted a Portuguese government app that connects with Chave Móvel Digital –
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AI Agents are moving in
Your Guide to the New Internet
By: compusurf
Remember when “AI” just meant a chatbot that wrote slightly weird poems? Well, 2026 has officially changed the game. If you’ve heard the term “Agentic AI” or “AI Agents” lately and felt your brain start to glaze over,
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Pirate IPTV days numbered in Spain
Spain has recently escalated its anti-piracy efforts to some of the most aggressive levels in Europe, primarily driven by LaLiga and its broadcasting partners.
Key Measures
Targeting End-Users: In February 2026, a landmark court ruling ordered major ISPs (like Telefónica and Orange) to hand over the personal data of individuals suspected of watching illegal football streams,
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Netflix March 2026: New Arrivals and Highlights
Is it just me or has Netflix got better since the new low price ad tier. look at the march refresh list:
Here are the March 2026 Netflix highlights and notable new arrivals:
Top picks
- One Piece — Season 2 (Mar 10)
- Peaky Blinders: The Immortal Man (film) (Mar 20)
- The Dinosaurs (documentary,
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New PC OS from Google coming the autumn
Google Executive Confirms Aluminium OS Launch This Fall
In an exciting development for tech enthusiasts and Google fans alike, Google’s President of the Android Ecosystem, Sameer Samat, has essentially confirmed that the much-anticipated Aluminium OS will launch in the fall of 2026. This news comes amid months of speculation regarding Google’s strategy shift as they aim to enter the premium laptop market with their upcoming OS.
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